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January 3, 2007
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Utrecht University, in the Netherlands, has saved money and improved quality by outsourcing nearly all of its central IT services. Could your institution do the same? Peter Schelleman, the university's chief information officer, shared...
April 23, 2008
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Join the panel to discuss and evaluate critical elements of a successful outsourcing transaction, from both the customer's and the service provider's viewpoints. Participants will learn effective strategies for mitigating risk, motivating...
April 24, 2007
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This white paper highlights the advantages of outsourcing software development to Russia, which offers an abundance of highly qualified IT manpower at a competitive labor cost. By delegating some of your less critical projects to a Russian...
January 1, 2007
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As outsourcing continues to be attractive, organizations need to make sure that their outsourcing partners abide by laws to protect privacy of data...
October 4, 2006
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Explore professional agents outsourcing, understand the pros and cons of insourcing vs. outsourcing, enhance customer interactions, increase ROI, and provide continuous, measurable quality at reduced costs...
February 20, 2002
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The need to outsource and implement ITIL are tandem agendas that many organizations face. To be successful, they need to be managed with the proper perspectives in mind. Attend this webcast and learn: How an understanding of process theory can...
September 25, 2006
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As enterprises scale their IT infrastructure to support business growth, managing global networks, databases and applications becomes a herculean task which can overwhelm internal resources. The current market for Infrastructure Management Services...
July 25, 2006
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March 22, 2005
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July 12, 2006
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