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IT professionals need to support users through innovative and cost-efficient IT services but currently lack the budget, staff and tools to meet their goals...
June 1, 2010
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The presenter of this webcast discusses on the important role that management plays within IT Consolidation, and explains how to align, automate and optimize IT environments...
January 1, 2007
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Steve Fink continues with a discussion on the important role that management plays within IT Consolidation, and explains how to align, automate and optimize IT environments. (Part 2 of 3...
October 31, 2006
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In this interview, Nancy Pearson, Vice President, IBM Tivoli Marketing address questions concerning the cost of managing IT, the changing role of the CIO and the linkage between business and technology. She als describes how Tivoli makes...
December 21, 2007
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Second in the 2006 WebSphere technical podcast series, this 29-minute podcast covers how IBM products can help you implement true closed-loop business process management. And, we continue our discussion on improving your resource utilization...
May 3, 2006
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Businesses of all sizes must now contend with complex systems and a variety of business challenges, including regulatory compliance, green computing initiatives, and pressure to reduce IT costs. Add to that the challenges of managing...
June 1, 2008
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IT is costly, and in the current economic climate must improve its financial transparency so business partners can better understand cost drivers and tradeoffs. Hardware and software assets, IT staff time, and contracts represent...
September 15, 2011
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Regardless of the size of an IT organization, the geography where it is conducting operations, or its mission (commercial, governmental, or nonprofit), the IT mission is the same: create, manage, and deliver the requisite...
March 26, 2008
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After years of heavy investment in clinical information systems, patient care is extremely dependent upon IT. This requires a tighter alignment of IT with the business and patient care requirements of the hospital...
January 1, 2009
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In the world of CRM, cloud-based solutions are the standard. However, IT service management (ITSM) has been slower to make the shift. Until now: enter the help desk in the cloud. This white paper reveals how to deploy a cloud-based...
November 11, 2011
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