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Results for Customer Service webcasts from unstrung

1-10 of 15 matches   Showing:
       

Taking a Customer-Centric View of Service Assurance

As service providers strive to build a reputation for quality services, hoping to reduce churn and attract new and loyal customers, the importance of the end-user's experience is paramount. This Webinar discusses the importance of the...
April 22, 2008 - Recorded
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Routing Value-Added Services: A Key Differentiator for Consumer Service Providers

New value-added services allow service providers to compete with cable operators, avoid the threat of disintermediation, reduce customer churn, and increase ARPU by offering highly personalized consumer services. This Webinar discusses...
November 7, 2007 - Recorded
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Maximizing the Value of Convergent Charging: Realizing Blue Ocean Business Strategies*

Essential in today's communications world is the ability for communications service providers (CSPs) to rapidly create compelling service offerings across specific customer segments regardless of service type or payment...
December 2, 2008 - Recorded
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Evolving SLAs for Carrier Ethernet Business Services*

Evolving business service portfolios of communications service providers and cable MSOs, that take advantage of carrier Ethernet's inherent flexibility, manageability, and cost effectiveness, require differentiating features to...
October 24, 2007 - Recorded
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IMS & Web 2.0: Beyond the PowerPoint Slides*

One of the advantages of the IMS architecture is the ability to integrate telecommunications networks with applications provided by third-party developers. These applications may take many forms and can be connected to the service provider's...
November 19, 2007 - Recorded
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Transforming the Network into a Multiservice Delivery Engine*

The increasing pace of innovation in the consumer and enterprise computing and applications market is causing demand for more complex service offerings. Increased penetration and ease of use of mobile data services, fiber expansion, video...
April 29, 2008 - Recorded
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Triple-Play Testing: Perfecting IPTV QOS

While a triple-play is vital for the continued viability of many telcos, they are venturing into uncharted territory with the addition of IPTV and VOD services to their portfolios. They need to know whether the network can provide the quality...
October 21, 2008 - Recorded
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Session Management in the Fixed/Mobile Convergence Age

This Webinar looks at the efforts from policy management solution providers to create a single, access-agnostic point in the network for managing sessions, subscribers, and mobility for all services. The success of a policy management solution...
January 22, 2008 - Recorded
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Embedded Databases for Telecom: Enabling High-Quality Services*

Databases are at the core of every telecom service storing critical information, from customer ID and personal preferences to service status and billing. The latest telecom systems integrate advanced database solutions that...
October 16, 2007 - Recorded
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How to Run a Large, IP Video Distribution Network and Still Sleep at Night*

In today's competitive environment, service providers must deliver new and innovative services faster than ever before. At the same time, subscribers are demanding the flexibility to get their services anywhere and anytime, with the best...
March 26, 2008 - Recorded
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