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Results for Customer Service webcasts from eseminarslive

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Customer Successes: Getting Ahead of the Competition with Real-Time Data

Enterprise data is among a company's core assets, yet information is often not available quickly enough to improve business results. The ability to immediately sense and respond to business events and conditions helps the enterprise react faster...
December 2, 2008 - Recorded
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3 Key Ways to Recession-Proof Your Service and Support Organization

"With revenue growth uncertain, all areas of the enterprise will be asked to cut costs and streamline operations in 2009." Service and support has become the economic engine for technology firms, protecting support operations...
February 26, 2009 - Recorded
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Unlocking the Business Value of Information: An Architecture for Information on Demand

What is the hidden value locked away in your information systems? How can you turn IT resources into actionable, bottom-line benefits? In this, the final of a three-part series, we will recap what we've learned in parts one and two on "going...
November 19, 2008 - Recorded
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