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Access to accurate and complete customer data is becoming a major competitive differentiator in many industries. This webinar will describe how to create a single view of your customer data across your IT environment, and provide...
August 31, 2004
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Topic: Customer integration. Companies have invested millions of dollars to ensure their systems talk to each other. But how do we use integration to talk directly with our customers? This webinar will highlight new approaches to leveraging...
March 20, 2003
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Many enterprises have initiatives to improve customer service, and increase business efficiency through employee self-service solutions. When these are implemented as service-driven solutions, through a service...
June 15, 2004
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Going beyond Web services to service-oriented architecture (SOA) and a broad service oriented IT strategy greatly expands the possibilities of an organization by creating responsive, adaptive and optimized business performance....
March 1, 2007
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SOA is fundamentally changing the relationship between business and IT. Through closer alignment with business objectives, IT is increasingly responsible for the successful execution of business strategy to deliver competitive advantage. The...
December 12, 2006
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With today's B2B focus, being able to consolidate and integrate data is more important than ever before. But it's still too hard for most companies. And too many times it requires custom work. How many times have you been awoken in the middle...
March 11, 2008
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Do you need a secure solution to provide content and information to thousands of people? How can you build stronger customer and vendor relationships, while improve services and efficiency of your business processes? Join us for this...
June 21, 2006
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Learn how Blue Cross Blue Shield of Massachusetts is leveraging a service-oriented architecture and composite application platform from SeeBeyond to realize dramatic cost savings and process improvement through an adaptive and more capable...
March 24, 2005
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The number of enterprises implementing BSM will triple by the end of 2008, according to Forrester Research. What is the reason behind this explosive growth? What makes companies successful in the quest to align IT and business objectives? Join...
April 17, 2008
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Q: What do improved customer service, reduced errors, increased efficiency and higher productivity all have in common? A: They all generate positive ROI and they all result from one smart, forward-thinking investment. A Business...
January 29, 2008
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