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"In a perfect world everything would work together from the moment a company contacts a customer with a promotion through to when the customer makes the purchase, receives the product and gets support." Erin Kinikin, Giga Information...
May 15, 2002
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Financial executives say that human capital management has a great effect on an organization's ability to achieve customer satisfaction and improve the firm's performance. In addition, a recent survey of CFOs indicates that human capital...
June 17, 2003
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Join Tom Zsolt from Hyperion Solutions and Daryl Fink, Vice President - Strategic Enterprises from Merrill Lynch, as they discuss Best Practices in Profitability Management. Daryl will describe the Merrill Lynch implementation of advanced Customer...
July 27, 2004
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