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Today's managers need to bring many skills to the day-to-day management of the people who report to them. One of those skills is coaching. That's because it's through day-to-day coaching that you help your people monitor their progress...
September 9, 2009
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Today's work environment demands highly skilled frontline supervisors. In this presentation you will learn the managerial and interpersonal skills necessary to handle all leadership interactions--including those that are emotionally charged--along...
October 18, 2007
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Learn how to integrate coaching into your leadership skill set. A good performance management system is comprised of three parts: (1) performance planning, which consists of setting goals and objectives; (2) day-to-day coaching,...
February 15, 2007
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In this next installment of our popular series on the skills managers need to make it through their first year of management and beyond, you'll learn how to handle goal setting and performance feedback like a veteran. Madeleine...
March 10, 2009
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For many managers, working effectively with remote employees means learning a whole new style of management. Management techniques that worked well in a face-to-face setting usually need some adapting for the new virtual workplace....
October 16, 2008
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The Aberdeen Group, a leading research firm, surveyed 300 organizations to determine which are Best-in-Class, Average, and Laggards for online web content management and delivery, and explains what Best-in-Class is doing. The content...
October 25, 2007
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One of the greatest challenges for a sales professional is to overcome the temptation to construct sales plans based solely on vaguely established and defined quotas or antiquated historical data. It is important to understand the current changes...
November 14, 2007
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Converged communication technologies, such as Voice over IP, are becoming more and more the standard for businesses today. But assessing, deploying and maintaining the performance and availability of VoIP can be daunting as the systems...
December 19, 2007
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Module 1: Planning and Preparation Find out how to get the most out of your limited time and budget. This session will focus on essential time management, work habits, and tools of the trade. The Black Ink Project is an affiliate success...
May 9, 2008
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Converged communication technologies, such as Voice over IP, are becoming more and more the standard for businesses today. But assessing, deploying and maintaining the performance and availability of VoIP can be daunting as the systems...
November 28, 2007
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