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In this webcast, the viewer will learn how Real-Time Infrastructure (RTI) and Outsourcing, together, can improve business responsiveness in IT operations - by integrating business process monitoring and optimizing infrastructure management....
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Microsoft IT manages a global internal helpdesk that receives 63,000 contacts per month. To improve the client-support experience and productivity while reducing costs, Microsoft IT took two approaches off-shoring and outsourcing the...
November 1, 2007
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This webcast explains Business Transformation Outsourcing (BTO) and Section 404 Compliance...
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Outsourcing agreements created ten, five, even three years ago are now being renegotiated because they were essentially conceived in another era. The increasing level of sophistication in modern IT and business process outsourcing...
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New research by The Hackett Group details the types of financial operations that are successfully and unsuccessfully being outsourced by Fortune 1000 organizations. For Procurement and Accounts Payable operations, the research results are very...
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The attendee of this webcast will discover how Symantec Data Protection Operational and Residency Services can deliver a cost-effective approach to help to meet SLAs, reduce operational inefficiencies, maximize the utilization of Symantec and...
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The reasons for outsourcing application development are many and varied. Outsourcing can be a cost effective and efficient solution to the demand for new and specialized applications in today...
December 1, 2009
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This webcast examines ways to improve efficiency through outsourcing or out-tasking. The presenter discusses how and why to go multinational the day one opens the doors...
December 1, 2007
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Outsourcing of IT support is a market reality. According to research provided by Gartner, Inc., external service providers are currently maintaining approximately 25 to 30% of all IT infrastructure. If you are considering or haven...
August 1, 2009
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David Cahn, a former research director for AMR Research and veteran of the manufacturing industry, presents an insightful look at the risk versus reward decision process for manufacturers who are looking to either expand internationally or outsource....
October 1, 2008
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