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The saying - knowledge is power - is an age-old piece of wisdom that is still highly relevant today for organizations that strive to improve their performance. It is no secret that the more knowledge that organizations have about their customers,...
September 25, 2007
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Join us for a Webcast that will give you a clear understanding of how to focus your organization's improvement efforts. You will hear from Peter Turney , President and CEO of Cost Technology; Loraine V. Dexter , Vice Senior Vice President Management...
May 12, 2009
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The following Webcast was recorded at The Premier Business Leadership Series in London on May 7, 2009. For many organisations, the current economic climate is placing severe pressure on profits and operating budgets. With constraints on growth,...
May 7, 2009
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A recent Aberdeen study describes how companies are building competitive advantages with smart service chains that help them: Increase the availability of service assets. Improve resolution rates for first-time problems. Reduce the time it takes...
August 5, 2008
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To lead with confidence and outpace competitors, you need to make better, faster decisions. The secret to success lies with analytics. Top organisations view analytics as an essential aspect of their performance strategy and are using it to...
April 29, 2008
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Join us for a Webcast that will give you a clear understanding of how to focus your organization’s sustainability efforts. You will hear from Andrew Winston , founder of Winston Eco-Strategies; Laura Ipsen , Vice President of Global...
July 17, 2008
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Environmental issues, including climate change, are at the forefront of today - s issues for consumers and politicians, and for all those who must confront the rising tide of concern about global warming around the world. But what is the role...
September 18, 2008
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This Webcast will place front-and-center for you the concepts of: Scenario and Event-Based Planning that assumes and incorporates risk and volatility. Alternative approaches to the quarterly forecast and the annual budget that trade detail for...
November 20, 2008
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New Research Study: What are the latest research findings about demand forecasting, and how can you apply them in your organization? Best Practices: How do other high-performing organizations use demand forecasting? Which examples can help you?...
April 10, 2009
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This is the third webcast in the 8-part Webcast series, Grounds for Conversation: Practical Insights for Customer-Focused Marketing . In this episode, we explore how your organization can achieve a complete customer view. If it sounds...
June 23, 2009
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