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Management requires practitioners to quantify the impact of a KM investment before funding a project, yet fewer than 30% of firms know how to measure the financial impact of KM. ServiceXRG refers to this problem as The Funding Paradox....
November 16, 2006
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As dependence on IT grows, exposure to IT risks continues to increase. Safeguarding revenue streams and brand reputation requires protecting the organization from security threats, system failures, natural disasters, performance...
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In this session the presenter will go beyond the merits of establishing a Value Management Office (VMO) and outline applicable considerations and learnings from actual VMO deployments. This is the second webinar addressing how leading...
Date Unknown
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Efforts to increase IT cost efficiency and business alignment have adversely led to the creation of poorly interactive business, development and operational silos. Different languages, different metrics, different tools - different mechanisms...
Date Unknown
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With desktop management consuming the bulk of IT labor costs at many companies, an effective desktop management strategy is crucial to reducing total cost of ownership and creating a more agile IT organization. In...
October 1, 2006
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PC power management can green your IT operations, deliver significant, tangible cost reductions and reduce your PC energy consumption. Watch this new program and let the experts show you how to utilize PC power management...
March 1, 2010
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This on-demand webinar discusses how to cut the costs of managing your heterogeneous IT infrastructure and reduce the time it takes to resolve problems. In this webinar, you will learn: Why consolidated event management...
September 1, 2009
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Large and small businesses can reduce costs and improve service delivery by improving Information Technology (IT) asset management processes for hardware and software. Best practices in IT asset management begin with...
February 1, 2006
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Change, configuration and release management are essential processes for IT teams to meet their key goals of ensuring high availability for applications, consistent delivery of business services and the ability to meet regulatory...
April 25, 2007
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Information Technology Service Management (ITSM) -- how IT is delivered inside an enterprise as a service -- and a related area, the quickly evolving Information Technology Infrastructure Library (ITIL), form complementary trends...
February 21, 2007
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