 |
|
Earlier in the year, a hacker who goes by the name of Vladuz ( supposedly a Romanian), posted screen shots of what was purported to be an internal screen shot of eBay’s internal computer systems. More recently, he has managed to hack his...
March 5, 2008
-
Recorded
-
|
 |
|
Learn how Cognos business intelligence augments your PeopleSoft system. Learn to access multiple data sources, enable user self service, and spot HR planning gaps. Hear how one customer saved $5 million within months of adding...
April 1, 2007
-
Recorded
-
|
 |
|
Watch this on-demand Webinar with John Ragsdale to learn which qualitative, quantitative and cost metrics to include in a dashboard for customer service or technical support. Ragsdale will demonstrate how companies are leveraging...
May 1, 2010
-
Recorded
-
|
 |
|
Exgenex employs over fifty employees with more than 20 developers and programmers. Our commitment to our client’s success means we are constantly exploring new and better ways to provide excellent customer service along with...
December 1, 2006
-
Recorded
-
|
 |
|
Mobilize your sales force by adding your Maximizer CRM records directly onto the latest BlackBerry and Windows Mobile smartphones with MaxMobile. Empower field sales and service staff to update notes, look-up accounts and leads, access...
August 1, 2008
-
Recorded
-
|
 |
|
Mobilize your sales force by adding your Maximizer CRM records directly onto the latest BlackBerry and Windows Mobile smartphones with MaxMobile. Empower field sales and service staff to update notes, look-up accounts and leads, access...
August 1, 2008
-
Recorded
-
|
 |
|
In order to maintain its market leadership position in consumer electronics, Sony knows that it must deliver service and support that instills trust and confidence in its brand. Sony VAIO customers expect a premium product and a premium...
April 1, 2010
-
Recorded
-
|
 |
|
Start the business process management (BPM) fire with one small spark and keep the flames going strong. Here's practical advice on how to get out of "analysis paralysis" and actually move your organization down the path to optimized processes,...
June 14, 2007
-
Recorded
-
|
 |
|
Recorded at VoiceCon Orlando 2008, this podcast is a discussion of the addition of Nortel support to the PROGNOSIS product line as well as a look at the impact this will have on the market. The release of PROGNOSIS IP Telephony Manager 9.5 incorporating...
October 28, 2008
-
Recorded
-
|
 |
|
Welcome to a special BriefingsDirect presentation, a podcast created from a recent webinar on how BlueNote Networks and the Seaport Hotel in Boston uniquely integrated Web services and voice-over-IP (VOIP) to create a touch-screen-enabled, in-room...
March 14, 2007
-
Recorded
-
|