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Results for Customer Service webcasts from bettermanagement

51-60 of 71 matches   Showing:
       

Right People, Right Jobs, Right Time: The Art and Science of Labor Planning (video interview)

This is the second webcast in the Insights and Innovations for Hospitality & Gaming webcast series, which highlights hot topics in the hospitality and gaming industry, including data quality, labor planning, customer loyalty, sustainability,...
November 20, 2009 - Recorded
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Successful Business Intelligence: Secrets to Making BI a Killer App (audio seminar)

Business intelligence has become a top IT priority for many companies because it can help boost financial performance, improve customer service, and increase operating efficiency.  Yet few companies would declare their BI...
January 31, 2008 - Recorded
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Mobile Marketing: Hype or Marketing - s Next Frontier (audio seminar)

For years proponents of mobile marketing have talked a good game. The audience was touted rightfully as young, tech-savvy, and ready to interact on a small screen. The medium was hyped as the always-on connection between its users and the next...
March 4, 2008 - Recorded
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Measured Thoughts: Sirius | XM Satellite Radio (video measured thoughts)

. The challenge of launching a new industry, a new business model, a new way of listening, creates new challenges for marketers. Vance Lavelle addressed these challenges in a one-on-one conversation with Measured Thoughts host, Dave Reibstein....
April 24, 2009 - Recorded
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Partnering with the CIO (video interview)

Michael Minelli, co-author of Partnering with the CIO: The Future of IT Sales Seen Through the Eyes of Key Decision Makers , will be joined by Harvey Koeppel, former CIO of Citigroup's Global Consumer Group and currently Executive Director of...
April 8, 2008 - Recorded
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Making Warranties Work For You: The Secrets of Successful Early Warning Strategies (video interview)

The expanding number of government- and industry-mandated early warning programs are spurring companies to find new and more effective ways to collect, manage, analyze and report the required data. Progressive companies are seeing the business...
July 12, 2005 - Recorded
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Do the Right Thing: How Dedicated Employees Create Loyal Customers and Large Profits - An Author Interview with James Parker (audio seminar)

Learn how Southwest Airlines prospered amidst the adversity of the darkest days in the airline business. In the chaotic wake of 9/11, when other airlines were hitting the panic button, Southwest Airlines made three commitments: no layoffs, no...
February 5, 2008 - Recorded
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The Things That Matter Most: The Hottest Trends and Biggest Issues for Hospitality and Gaming Industries (video interview)

This is the seventh and final webcast in the Insights and Innovations for Hospitality & Gaming webcast series, which highlights hot topics in the hospitality and gaming industry, including data quality, labor planning, customer loyalty,...
May 14, 2010 - Recorded
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The Defense Logistics Crossroads: Find the Path to Rapid Results (video interview)

Wartime realities and mounting fiscal pressures from Congress are forcing defense organizations to seek immediate changes in the way they approach logistics. Recently, significant investments of time and money have been made in large-scale,...
March 21, 2007 - Recorded
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Buyer Beware! The Difference Between Warranty Reporting and Analytics (video interview)

Does your warranty management program help you thrive? Proactively identify product quality issues Forecast future product failure rates Detect emerging risk issues Identify statistically significant differences in performance Identify patterns...
July 18, 2006 - Recorded
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