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Results for Customer Service webcasts from bettermanagement

41-50 of 71 matches   Showing:
       

Trade Promotion Optimizer Demo: Delivering Business Impact Through Trade Promotions (video interview)

CPG companies have been on a journey seeking to find a more effective way to use advanced analytics for the purposes of improving the impact of trade promotion spending. With the introduction of Trade Promotion Optimizer, CPG companies have...
June 26, 2006 - Recorded
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AMI Implications and Issues of the 2005 Energy Policy Act (video interview)

One aspect of the U.S. Energy Policy Act of 2005 (HR6) is an enhanced focus on energy efficiency. All state regulatory agencies must investigate whether utilities should install an advanced metering infrastructure (AMI) and issue a decision...
February 23, 2006 - Recorded
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Sustaining a Balance: Green Initiatives for Hospitality and Gaming (video interview)

This is the fifth webcast in the Insights and Innovations for Hospitality & Gaming webcast series, which highlights hot topics in the hospitality and gaming industry, including data quality, labor planning, customer loyalty, sustainability,...
March 12, 2010 - Recorded
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Super Models: How Operations Research Can Change Your Business For The Better (audio seminar)

Predictive modeling is no longer the purview of actuaries and accountants. Companies are now embedding and using mathematical modeling in a wide range of business processes, from advertising to customer service to supply chain...
February 28, 2006 - Recorded
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How to Optimize Your Call Center Campaign Reports (audio seminar)

Did you know that 8 out of 10 businesses can increase campaign success through improved call center reporting and analysis? Being able to report, measure, review and interpret the results of your call center campaigns is paramount to the ongoing...
July 15, 2009 - Recorded
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CRM Catches the SaaS Wave (audio seminar)

: According to Gartner, by 2008 more than 50% of all software will be purchased as a service.  The CRM Industry leads the Software as a Service (SaaS) applications market.  In fact,50% of new CRM applications purchased...
June 19, 2007 - Recorded
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ROI-Driven Annual Marketing Planning - Part 3: Setting Performance Metrics & Objectives (audio seminar)

This webinar is part of the series,  Marketing ROI: Insights-to-Action , presented in association with  Lenskold Group and  SAS . As the annual plan comes together, it is important to agree on the objectives and define the right...
November 19, 2009 - Recorded
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BI: - Implementing and Managing an Information Quality Culture (audio seminar)

Information Quality is not a project to implement.?? It is a mindset of customer service in providing information products-the "currency" of the Information Age.?? It is a culture of stewardship in which the corporate organism...
September 15, 2005 - Recorded
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Linking ABC and the Balanced Scorecard (audio seminar)

Until now ABM and Performance Management (the Balanced Scorecard) have followed successful but largely independent paths. In this web seminar, Dr. Peter Turney explains the value of linking these two methods. He explains how linkage eliminates...
August 10, 2005 - Recorded
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Improve Forecasts, Reduce Lead Time, Eliminate the Bull-Whip Effect, and Increase Profit Margins with POS Information (audio seminar)

In this presentation, we will show how and why POS (Point-of-Sales) data provides more accurate forecasts, more market intelligence, and enables you to take full advantage of the market when it is hot, and minimize the risk when it is not. In...
March 5, 2009 - Recorded
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