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This Webcast will: - Explore the diversity of customer experiences found in financial services today - Discuss the inevitability of service failure and how institutions can actively recover - Analyze the problem resolution...
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You're not done being the hero once you've retooled the enterprise; how you manage its performance will demonstrate your true mettle? Whether you're considering migrating to a service-oriented architecture or have already made the...
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A Three-part Webcast Series During this three-part series, you will learn from the success of others: * How to automate highly variable, context-specific decisions * How to enable business users who own and manage decisions to make decision...
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Financial services organizations everywhere face increased pressure to improve their operations from multiple directions. Risk and compliance requirements, government intervention, a growing amount of data, and an increasing need to be customer-oriented...
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View this webcast from InformationWeek and SkyeTek to understand how RFID solutions can help you boost field productivity, customer service, financial performance, and operational accuracy. The webcast will show you, in case study...
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By proactively managing payment processes, insurers can limit short-term cash flow issues, improve regulatory compliance and enhance customer service. In this free, one-hour web seminar, moderated by Insurance & Technology Senior...
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In this Bank Systems & Technology webcast moderated by executive editor Penny Crosman and sponsored by IBM, we will explore many of the ways collaboration tools are helping banks drive costs down, efficiency up and enhance customer service....
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As the e-commerce industry expands and changes at a phenomenal pace, the benefits of integrating your e-commerce solution with a back-office ERP system has become increasingly clear as well. Having a seamless integration between the back-office...
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In the current unsettled financial services environment, it?'s more critical than ever for banks to be able to optimize the performance of their IT organizations. Many financial institutions continue to be hobbled by disparate legacy systems...
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As the industry's leading in-memory data grid product, Oracle Coherence offers unsurpassed data scalability, performance, reliability, and availability. Join Oracle Vice President of Development Cameron Purdy as he discusses the new functionality...
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