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Results for Customer Service webcasts from ebizq

11-20 of 28 matches   Showing:
       

Critical Issues in J2EE Application Management - Manage What Matters

Problems with application performance can negatively impact customer service levels, customer satisfaction, and the overall end-user experience. However, improving application performance may require looking beyond the application...
September 22, 2004 - Recorded
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BPM for Insurance: Are You Staying Competitive?

Business Process Management software helps insurance organizations become more competitive, save time and money (especially on paper and storage needs), provide better customer service and adhere more easily to compliance requirements....
October 28, 2008 - Recorded
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Integrated Multi-Channel Operations: From SOA to Agility

It is a common challenge: Multiple channels lead to multiple solutions which result in the inability to react to market changes. How can that competitive edge be regained without a long, expensive wholesale replacement of business software?...
May 10, 2006 - Recorded
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Empowering the Enterprise with Simply Smart BPM

Business Process Management (BPM) can bring higher productivity, reduced costs and leveraged processes across organizations. With a broad set of powerful, rules-based, enterprise-wide solutions, Pegasystems provides industries such as Financial...
March 9, 2004 - Recorded
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Synapse and the Path to Information Nirvana The challenges, the solution and the vision

The level and intensity of competition in today's business environment makes "Survivor" look like a kindergarten sandbox. In the real business world the spoils go to companies that are serious about adaptability. Companies that grab opportunity...
May 6, 2008 - Recorded
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Reducing the Cost of Business Integration with the Next Generation of Data Transformation

This webinar will introduce a breakthrough in data transformation technology using data visualization that can dramatically reduce the cost of business integration in service-oriented architectures, composite applications, and next generation...
April 20, 2004 - Recorded
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Start Small; Think Big - Driving BPM ROI featuring Pratt & Whitney

Organizations looking to grow revenue and decrease costs are increasingly using Business Process Management (BPM) to reach their goals. According to a leading analyst firm, 80% of enterprises using BPM expect to see an internal rate of return...
July 10, 2007 - Recorded
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Understanding SOA � Managing the Promises and Pitfalls of SOA

Deploying Web services without some way to effectively manage them eliminates the benefits of SOA. As Web services quickly multiply, enterprises find it is difficult to track the services scattered across the enterprise, flexibility suffers...
August 16, 2005 - Recorded
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Realizing the Benefits of Real-Time Information Integration

Information Integration provides a way to consolidate real-time information from multiple sources into a single interface, as if all the information came from a single database. Customer and self-service solutions can be made much...
June 30, 2004 - Recorded
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BPM for Financial Services

BPM is helping leading financial services organizations focus on the customer, adhere to compliance initiatives, improve channel strategy, and become more agile. John Jarrett, of premiere investment management company AGF Trust, will...
August 26, 2008 - Recorded
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