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In the evolving and demanding world of telecommunications, Tellabs supports telecom service providers with the design, development, and deployment of wireline, wireless, and cable solutions worldwide. But with each unique solution deployment...
July 26, 2007
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This seminar addresses how to achieve real value from advanced customer profitability information. It also address the design and implementation of customer profitability systems and the use of that information in analyzing opportunities...
September 27, 2005
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Business competition and marketing have evolved very quickly in just the last few years, from a tradition rooted in mass production and mass communication, to call centers, self-service Web sites, laptop-equipped sales forces, and tailored...
August 23, 2005
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With increased focus on opportunities in the midmarket and the ongoing demand for higher sales productivity, sales organizations are under pressure to deliver. This pressure is driving specialization within sales organizations and creating the...
April 17, 2008
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Companies consistently list Web site usability as a top concern, but they often fail to establish a rigorous and repeatable program for systematically diagnosing and correcting usability problems. According to a recent JupiterResearch report,...
October 18, 2005
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The current period of economic uncertainly increases IT organizations sensitivity to price and creates the need to prove value. However, increasing flexibility and providing better customer service remain the two most important...
June 26, 2008
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This program is a follow-up to the widely acclaimed Webcast, Mining with ABM: Searching for Customer Profitability Gold , the second-highest rated Bettermanagement.com Webcast in 2005. This Webcast mines deeper and features the findings...
September 21, 2006
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: Understand the value of investments in customer experience capabilities. Gain insights into the role of technology and business analytics in harnessing information to build more profitable and mutually-valuable experiences with customers....
November 23, 2009
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"With revenue growth uncertain, all areas of the enterprise will be asked to cut costs and streamline operations in 2009." Service and support has become the economic engine for technology firms, protecting support operations...
February 26, 2009
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Learn what web visitors have to say about current online tools for site search and self-service from this Jupiter conducted survey. The Internet continues to evolve into an increasingly valuable research, shopping and customer...
January 15, 2010
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