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This webcast discusses how the actionable intelligence of Siebel Analytics, Siebel Call Center, and Siebel Sales has enabled Honeywell Aerospace to: Increase aftermarket spare parts revenue by 100%. Improve on-time closure rates for service...
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CSA International has enhanced customer service, accelerated business processes and increased data accuracy by integrating the SAP Enterprise Portal with Documentum Enterprise Content Management (ECM). In this webcast you will...
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World-class customer service organizations understand that effective, speech-based self-service can work wonders in balancing the challenges between cost containment and improving customer service. But most...
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Businesses are realizing that when it comes to achieving bottom-line results, the customer...
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With millions of registered user accounts, PayPal has grown to become one of the leading online payment systems enabling consumer purchase over the Internet. This webcast takes a look at the Web Services provided by PayPal allowing you to program...
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Microsoft Dynamics NAV integrates critical financial, operations, customer, distribution, analytics, and e-commerce data into a streamlined, comprehensive solution. Easy to use and maintain, Microsoft Dynamics NAV helps to maximize productivity,...
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This web seminar, sponsored by Primus - a pioneer developer of software solutions that support KCS - will examine the need for knowledge-centered strategy as well as the organizing principles of KCS and its benefits. In addition, CompuCom Systems,...
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As the financial services needs of customers rapidly change, the banking industry faces significant delivery challenges. Extending customer relationships, making them profitable and delivering service seamlessly across multiple...
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Mobile Field Force solutions based on the Microsoft Windows Mobile platform can help drive customer satisfaction and productivity by providing the right customer and work order information where and when it is needed. This webcast...
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Smart business owners and executives already understand the importance of customer service to the long-term success of their business, but many fall short when it comes to effective customer relationship management, or CRM....
September 1, 2008
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