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Most of the organizations have been continually challenged to grow revenues, achieve higher quotas, and increase customer loyalty to stay competitive. Now businesses across the United States are experiencing amazing sales productivity...
January 1, 2008
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A fully integrated solution from EMC and RWD enables to link the Enterprise Content Management (ECM) and Customer Relationship Management (CRM) systems, resulting in improved customer service, lower operating costs, and...
October 1, 2008
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There is a strong technology element to employee empowerment. All levels of management and customer-facing employees need to be empowered to serve the company on one hand, and the customer on the other. Databases and customer...
January 1, 2009
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In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics? CRM 4.0. Learn how...
April 1, 2008
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This webcast features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers to innovative ways to access this powerful relationship management solution to empower the employees to respond quickly...
March 1, 2008
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Customer Relationship Management, or CRM, is widely acknowledged as one of the most important facets of maintaining and growing a successful business. Even so, many still fail to recognize the concrete value of CRM solutions for...
November 1, 2008
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As the business landscape evolves, the traditional way people work together-in the office or in the field-looks very different today than it did just a couple of years ago. Join this webcast to learn how Microsoft Dynamics? CRM can help you...
April 1, 2007
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To support its shift to a global enterprise model, real estate giant Jones Lang LaSalle recently began to unify its approach to customer relationship management at the enterprise level. The company adopted Microsoft Dynamics CRM...
July 1, 2008
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Topic: Integration is consistently cited as a top priority by CIOs in industry surveys. However, according to a Standish Group Survey, only 16% of integration projects are completed successfully, 31% of projects are cancelled, and 51% of functions...
April 10, 2003
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Lengthy and costly implementations, inflexible software, and poor user adoption hamper organizations looking for technology to improve their Customer Relationship Management (CRM). Microsoft delivers the power of choice with both...
August 1, 2008
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