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To find out how one of the most successful retailers maintains loyal customers, join us as we discuss loyalty marketing and how Unica’s Affinium® Campaign solved critical challenges for Best Buy’s relationship marketing...
July 19, 2008
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: Understand the value of investments in customer experience capabilities. Gain insights into the role of technology and business analytics in harnessing information to build more profitable and mutually-valuable experiences with customers....
November 23, 2009
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What you will learn in this this Webcast: Why customers, not products, generate profits. How to spend money on your limited customer base in order to get the greatest return. How to manage the "value exchange" – the value you deliver...
July 27, 2007
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While retail banks have long known that growing customer loyalty, customer profitability and share of customer are the keys to competitive advantage, many remain challenged to incorporate customer strategies into...
October 11, 2005
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While most organizations focus on the 4 Ps of marketing, a focus on the customer will drive differentiation and profitability in the future. To graduate to the next level of success, companies must engage in Customer Experience...
May 25, 2006
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In this Wall Street & Technology Editorial Perspectives Webcast, hear how wealth managers and private bankers are using customer relationship management technology to not only keep their current customers, but attract new clients....
Date Unknown
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Businesses today are forced to undergo digital transformation to remain competitive and enable new services like supply chain automation, business analytics, manufacturing systems automation, ordering systems, and customer relationship...
November 1, 2011
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Business consultant and popular author Geoffrey Moore discusses how great companies innovate and how the customer relationship is becoming more focused in terms of utilizing the network to facilitate the enhanced customer...
Date Unknown
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Through this webcast, the viewer will learn how to revolutionize marketing with seamless customer dialogue techniques, why bringing together disconnected initiatives across inbound and outbound channels can maximize the value of the customer...
Date Unknown
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While large organizations have invested millions in customer relationship management software and analytics, a tremendous gap still exists between companies...
Date Unknown
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