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Results for Customer Relationship webcasts from bettermanagement

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ROI-Driven Annual Marketing Planning - Part 3: Setting Performance Metrics & Objectives (audio seminar)

This webinar is part of the series,  Marketing ROI: Insights-to-Action , presented in association with  Lenskold Group and  SAS . As the annual plan comes together, it is important to agree on the objectives and define the right...
November 19, 2009 - Recorded
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Mastering the Four Essential Elements of Conversational Marketing: Listen, Relate, Create, Aggregate (video interview)

This webcast is part of the webcast series, Stop Guessing - Start Knowing , presented in association with the  American Marketing Association and  SAS . Webcast Content: Join Jeff Gilleland, Global Strategist, SAS; Rachelle Spero,...
August 6, 2008 - Recorded
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Don't Just Compete...Win! - New Research and Best Practices for Differentiating Your Loyalty Program (audio seminar)

New research shows that affluent consumers are ready to be your loyal customers. The question is: Does your loyalty program have what it takes to stand out and win - or is it lost in a sea of look alikes? Join Ken Seaton, Carlson Marketing Worldwide,...
May 24, 2006 - Recorded
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Loyalty R-Squared: Relationships and Rewards (audio seminar)

The eternal questions on the minds of marketers today: Why is it so hard to find out what our customers really want? Are they(we) looking for relationships, rewards, recognition? A bit of each? All of the above? In this session, we will reveal...
December 3, 2008 - Recorded
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Marketing Measurement Today: Symantec (audio seminar)

: What does it really take to bring an organization through the life cycle of measurement and metrics adoption? Kim Johnston, VP of Marketing and Sales Operations for Symantec Corporation provides a case study of her experience in defining a...
January 8, 2009 - Recorded
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The Power of Spatially-Enabled Master Address Data Management (audio seminar)

The business of government and that of private companies is very reliant on dependable and up-to-date address and related citizen/customer information. Unfortunately, very often addresses take many forms and formats, are complex, incompatible...
April 17, 2008 - Recorded
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Mobile Marketing: Hype or Marketing - s Next Frontier (audio seminar)

For years proponents of mobile marketing have talked a good game. The audience was touted rightfully as young, tech-savvy, and ready to interact on a small screen. The medium was hyped as the always-on connection between its users and the next...
March 4, 2008 - Recorded
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The Quest for Smart Growth: What It Means to the Executive Team: The Premier Business Leadership Series (video interview)

A recent BusinessWeek survey of more than 300 C-level executives surfaced the following stunning revelations on today's corporate growth: Only 10 percent believe they effectively quantify marketing activity. Only 20 percent believe their companies...
October 4, 2007 - Recorded
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Business Analytics: Concours Research Study Highlights (video interview)

From this webcast, you will learn: What it takes to achieve success with business analytics  What some of the best practices are for  infusing analytics into business processes  Some key elements to building and managing...
June 18, 2009 - Recorded
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Performance Management 2.0: Why So Slow to be Adopted? (Part 2 of 2) (audio seminar)

In the  first Webcast  in this series, Performance Management 2.0 was described as an advance over Performance Management 1.0 because it is both broader than only financial reporting, budgeting and dashboard dials. It is better...
February 12, 2008 - Recorded
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