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Al Baker, U.S. Vice President of Product and Services Management for Siemens Communications Inc., has been instrumental in establishing Siemens as a global player in the VoIP, unified communication, enterprise mobility (WLAN) and contact center...
November 29, 2007
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This practical, hands-on Webinar shows you all the steps you need to get started maximizing the credibility and revenue power of your engineers, consultants, and field service professionals. This session reveals some valuable up-selling techniques...
January 8, 2009
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Tony Reilly, Head of Communications, DELL Services, EMEA Andrew Miller, Director, MWM Europe How the client/agency relationship needs to harness internal and external communications channels. How all parties need to consider all customer...
July 13, 2006
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Businesses now have the power to leverage the Internet -- search engines, blogs, social media -- to reach customers more effectively. This includes connecting with customers where they hang out online and engaging in conversations about the...
August 11, 2009
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Introducing Adobe® LiveCycle® Enterprise Suite (ES). LiveCycle ES brings together PDF and Adobe Flex™ technologies, the ubiquitous Adobe Reader® and Adobe Flash® Player cross-platform client runtimes, and scalable solution...
March 12, 2007
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How do you retain and improve relationships with current customers? With the growing complexity as channels and offers proliferate and an increasingly noisy environment that drowns out messages, marketers require assistance in maintaining customer...
July 1, 2008
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The year before us will be a dynamic one for marketers. The confluence of Broadband usage, podcasting, search engine capabilities for video and audio, online advertising and internet e-commerce gives businesses the opportunity to be innovative...
January 11, 2006
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Torn between buying generic software that doesn't quite fit your needs and building your own from scratch? Discover a third option. An exciting new development concept called CRM+ exploits the underlying platforms of some leading customer...
April 1, 2010
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