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Did you know that... *40% of users don’t return to a Website after a negative first experience? *About 50% of potential online sales are lost when users can’t find what they need? *As much as 50% of customer loyalty is attributed...
September 15, 2006
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To find out how one of the most successful retailers maintains loyal customers, join us as we discuss loyalty marketing and how Unica’s Affinium® Campaign solved critical challenges for Best Buy’s relationship marketing...
July 19, 2008
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One important area where organizations can use technology to improve productivity is by removing data silos and integrating Customer Relationship Management (CRM) with their Enterprise Resource Planning (ERP) solution. Many small-to-midsized...
April 1, 2012
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Businesses today are forced to undergo digital transformation to remain competitive and enable new services like supply chain automation, business analytics, manufacturing systems automation, ordering systems, and customer relationship...
November 1, 2011
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Anthony Lye, Senior Vice President for Oracle's CRM Solutions talks to Cliff Godwin about the state of the Customer Relationship Management Industry today, Oracle's CRM Vision and Oracle's comprehensive CRM On Demand Model...
August 16, 2007
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Join NetSuite's CFO Jim McGeever and CEO Brad Jones of Retail Management Solutions to learn about the best practices in customer relationship management business processes. Retail Management Solutions is the industry leader in...
April 15, 2008
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If you would like to learn the basics of Customer Relationship Marketing (CRM) software, this interview is for you. Our guest today is Chris Harrick who is the Senior Director of Product Marketing for Sugar CRM. His company is...
December 2, 2008
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Guest Angie Hirata, Worldwide Director of Marketing & Business Development at Maximizer Software, discusses the signs that small and medium-sized businesses should look for that indicate that it’s time to graduate from contact management...
September 4, 2008
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This white paper addresses the challenges manufacturers face in managing quotes, contracts, and pricing and discusses how customer relationship management (CRM) software can assist you in running your business productively, efficiently,...
April 15, 2009
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How companies sell and interact with their prospects and customers is constantly changing. Get the latest research on how companies are using CRM (Customer Relationship Management) and SFA (Sales Force Automation) to grow their...
May 13, 2010
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